Course curriculum

    1. Welcome to the Certification Preparation Program

    2. LSS Discussion Board: Get the Support You Need

    3. Statistical Tools & Resources

    4. Six Sigma Templates & Resources

    1. Lesson 1.0. Understanding Six Sigma & Organizational Goals

    2. Lesson 1.1. Business Process Improvement Frameworks

    3. Lesson 1.1.A Knowledge Check

    4. Lesson 1.2. Project Selection & Alignment with Business Objectives

    5. Lesson 1.2.A Knowledge Check

    6. Lesson 1.3. Design for Six Sigma (DFSS) vs. DMAIC

    7. Lesson 1.3.A. Knowledge Check

    8. Lesson 1.3.A. Lean Six Sigma DMAIC – Define Phase

    9. Lesson 1.3.A.1. Knowledge Check

    10. Lesson 1.3.B. Lean Six Sigma DMAIC – Measures Phase

    11. Lesson 1.3.B.1. Knowledge Check

    12. Lesson 1.3.C. Lean Six Sigma DMAIC – Analyze Phase

    13. Lesson 1.3.C.1. Knowledge Check

    14. Lesson 1.3.D. Lean Six Sigma DMAIC – Improve Phase

    15. Lesson 1.3.D. Knowledge Check

    16. Lesson 1.3.E. Lean Six Sigma DMAIC – Control Phase

    17. 1.3.E.1. Knowledge Check

    18. Lesson 1.4. LSS Assignment

    1. Lesson 2.0. Project Selection & Stakeholder Management

    2. Lesson 2.1. Video Introduction

    3. Lesson 2.1. Identifying Improvement Opportunities

    4. Lesson 2.1.A Knowledge Check

    5. Lesson 2.2. Business Case & Problem Statement Development

    6. Lesson 2.2.A Knowledge Check

    7. Lesson 2.3. Project Charters & Key Deliverables

    8. Lesson 2.3.A. Knowledge Check

    9. Lesson 2.4. Risk Analysis & Stakeholder Engagement

    10. Lesson 2.4.A. Knowledge Check

    11. Lesson 2.5. Understanding Project Selection Trade-Offs

    12. Lesson 2.5.A. Knowledge Check

    13. Lesson 2.6. LSS Assignment

    1. Lesson 3.0. Voice of the Customer (VOC) & Critical to Quality (CTQ)

    2. Lesson 3.1. Customer feedback methods

    3. Lesson 3.1.A Knowledge Check

    4. Lesson 3.2. Kano Model

    5. Lesson 3.2.A. Knowledge Check

    6. Lesson 3.3. CTQ Trees

    7. Lesson 3.3.A. Knowledge Check

    8. Lesson 3.4. The Science Behind VOC & CTQs

    9. Lesson 3.4.A. Knowledge Check

    10. Lesson 3.5. LSS Assignment

    1. Lesson 4.0. Process Mapping & SIPOC

    2. Lesson 4.1. Supplier, Input, Process, Output, Customer (SIPOC) diagrams

    3. Lesson 4.1.A. Knowledge Check

    4. Lesson 4.2. High-level vs. detailed process mapping

    5. Lesson 4.2.A. Knowledge Check

    6. Lesson 4.3. Advanced Considerations in SIPOC for Process Improvement

    7. Lesson 4.3.A. Knowledge Check

    8. Lesson 4.4. LSS Assignment

    1. Lesson 5.0. Types of Data & Measurement Scales

    2. Lesson 5.1. Continuous vs. discrete data

    3. Lesson 5.1.A. Knowledge Check

    4. Lesson 5.2. Levels of measurement (nominal, ordinal, interval, ratio)

    5. Lesson 5.2.A. Knowledge Check

    6. Lesson 5.3. Data collection plans & sampling techniques

    7. Lesson 5.3.A. Knowledge Check

    8. Lesson 5.4. LSS Assignment

About this course

  • $2,000.00
  • 242 lessons

Discover your potential, starting today